Phone, web or email based service
Phone: 1300 362 072 (Complaints Hotline)
Email: phi@ombudsman.gov.au
Web: www.ombudsman.gov.au
Mail: GPO Box 442, Canberra 2601
Description: Provides an independent service to help consumers with health insurance problems and enquiries. Also deals with complaints from health insurers, private hospitals or medical practitioners. Complaints must be about a health insurance arrangement. This service is independent of private health insurers, private and public hospitals and the government.
© IDEAS [1089] Last Full Review: 19Jan24