Community Directory

British Airways Disability and Mobility Assistance

Phone, web or email based service

Phone: 1300 767 177 (free call)

Web: https://www.britishairways.com/content/en/au/information/disability-assistance

Description: A range of services are available, some of which are the responsibility of the airport operator or other service providers to provide. Once we know your requirements, we'll liaise with them to make arrangements. Depending on your individual needs and circumstances, they can arrange:

  • Assistance or an escort to and from the aircraft
  • Help with stairs where necessary
  • Transport for wheelchairs and mobility aids
When you reach the aircraft, our cabin crew can help you:
  • Find your seat and familiarise you with your seat and the surrounding area
  • Store and retrieve your hand baggage
  • Move between your seat and the toilets
  • Open any packaging of your on-board meal, identify your food and the layout of the meal tray
Their team will also be able to provide you with essential flight information.

Org type: Non-government FOR PROFIT organisation

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© IDEAS Travel [78157] Last Full Review: 22Mar24

Disclaimer: All information is supplied by individual service providers and no guarantee can be given as to its accuracy. All details are subject to change without notice. Inclusion of a service does not imply endorsement or recommendation.
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