Community Services Directory System for Local Government Authorities

Features Current Members

Bathurst Regional Council

City of Bayswater

Blacktown City Council

Blue Mountains City Council

Campbelltown City Council

City of Canterbury Bankstown

Cumberland City Council

City of Gosnells

Hawkesbury City Council

Hornsby Shire Council

City of Joondalup

Ku-ring-gai Council

City of Melville

North Sydney Council

Northern Beaches Council

City of Ryde

Sutherland Shire Council

The Hills Shire Council


LINCS runs in the cloud giving you and your community quick access to information on local, regional, state-wide and national community services. Share service records with other Councils.

Co-operating with other Councils
Reduce duplication of effort by co-operating with other like-minded organisations.
LINCS members take on responsibility for keeping a subset of records up to date while getting access to the total set of records maintained by the group. Each Council member generally looks after records in their LGA. Data Diction maintains National and Statewide records and IDEAS has responsibility for records of services for people with disability and NDIS services. LINCS can also be used as a standalone database maintenance system.
Maintaining Information
Information in the database is maintained through a series of easy to understand web-based forms.
Update information quickly, easily and efficiently using automatically dispatched emails. Each year records will go through a checking process. This is largely automatic but may require the member to approve requested changes or follow up services that are unable to be updated automatically. All indexing of records is carried out by Data Diction.
Public Searches, Online directories and Publishing
Search by Name, Keywords, postcode or locality and sort searches by closest suburb.
Browse using online directories. Searchers can browse various online directories that are customized for each LGA or region.
Search results or browse lists are displayed with nearest services displayed first but can also be displayed as a multi-pin map, an a-z list or select to show phone based services only.
LINCS includes a tool designed to simplify the process of creating printed directories.
Training and Support
Training and support is organised over the internet using web based screen sharing software and there is also comprehensive documentation available.
Website Integration
The LINCS search engine can be integrated into the Council website in several different ways. We can customize your version to blend into your web site’s style and colours, logos, and images can be incorporated.
Any device
Mobile first, responsive design ensures a consistent experience across all modern smartphones, tablets, laptops or desktops. Apple (Mac or iPhone), Android and Windows supported. Your directory integrates with the LINCS smartphone app for Apple and Android phones.
Secure and Private
Data encrypted at rest and in transit. Audit trail to track changes. Daily backups kept for one month. Monthly backups kept for a year. Your data is hosted on reliable and secure Sydney based AWS (Amazon) server infrastructure.

Current LINCS Members

NSW Council Members

WA Council Members

Other Organisations


LINCS is offered on an annual membership basis. The cost of using the system is a flat annual fee of $4400 (inc GST). This fee includes support, training, all web traffic charges and maintenance. There are no other charges.


If you have any questions about LINCS or would like to discuss it before proceeding feel free to email us at lincs@datadiction.com.au

LINCS is designed, developed and supported by Data Diction Pty Ltd (ABN 30 061 759 608). We are an Australian software development company which has been working with Government and community organisations since 1998.

We design and build powerful and affordable applications and have supplied database solutions to well over 100 organisations including Local Government authorities, Service Providers and NGOs.

LINCS is a trademark of Data Diction Pty Ltd. All rights reserved.

Email: lincs@datadiction.com.au

SVG files used under license from Font Awesome.

Interlocked Hands photo by krakenimages on Unsplash