Community Information Directory

National Continence Helpline

Phone/email based service

Phone: 1800 330 066; 03 8692 8400

Mail: National Continence Helpline, Suite1, 407 Cantebury Rd, Surrey Hills VIC 3127



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Description: This Australian Government program provides payments to help consumers meet some costs of their continence products. There is NDIS information regarding incontinence aids available on this website. To qualify for CAPS (the Continence Aids Payment Scheme), the person must be five years of age or older and have permanent and severe bowel or bladder incontinence due to an eligible neurological condition OR have permanent and severe incontinence caused by another eligible condition given they have a valid Veterans or Centrelink Pensioner Concession Card and a health professional verifies the condition. To apply, complete a form from Medicare or from Return all documents to Medicare for assessment to: Continence Aids Payment Scheme, Medicare, GPO Box 9822, Sydney NSW 2001.

Hours: Mon-Fri 8am-8pm

Contact: National Continence Helpline

Referral: Must complete an application form obtained from from Medicare which includes a Health Report from a health professional

Disability Access: Yes

Area Served: National

Keywords: Children and Families; Broad Community; Older People; People with a Disability; Veterans; Continence Products; Personal Care; Government Financial Assistance

© IDEAS [69826] Last Full Review: 17Jul19

Disclaimer: All information is supplied by individual service providers and no guarantee can be given as to its accuracy. All details are subject to change without notice. Inclusion of a service does not imply endorsement or recommendation.
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