Community Information Directory

Telstra Disability Enquiry Hotline

Phone/email based service

Phone: 1800 068 424

Fax: 1800 814 777

Mail: Reply Paid 4997, Melbourne VIC 8060



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Description: Older people, people with a disability and carers can obtain information in alternative formats and specialist advice about Telstra's Disability Equipment Program, including advice on other products and services that may meet their telecommunications needs and advice on how to find your nearest location where products can be viewed.

Hours: Mon-Fri 9am-5pm

Fees: Standard handset rental fee

Contact: TTY: 133 677. If a TTY is required or for any other equipment please call 1800 068 424

Referral: Must fill in form available from Telstra signed by a medical practitioner if requiring a teletypewriter or call connect exempt. All other enquiries phone to order.

Area Served: National

Facilities Note: n/a

Keywords: Older People; People with a Disability; Hearing Impairment; Vision Impairment; Communication Aids; Carers; Phone or Web Information Services; Speech Impairment

Alternative Names: Telstra Australia Assistance To People With A Disability

Parent Organisation: Telstra Corporation

© IDEAS [39780] Last Full Review: 4Oct19

Disclaimer: All information is supplied by individual service providers and no guarantee can be given as to its accuracy. All details are subject to change without notice. Inclusion of a service does not imply endorsement or recommendation.
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