Phone, web or email based service
Web: www.optus.com.au/about/sustainability/responsibility/customers/disability-services
Description: Free Operator Assisted Directory Service Optus customers with a disability who need assistance to access directory services can call 133 937 (general inquiries option) to apply for a free operator-assisted service. A customer service rep will ask you a series a questions to ascertain you meet the criteria. Optus Operator Services will then provision your request and, once approved, will contact you to provide you with the directory numbers to use. This free service will allow you to call in, seek directory assistance and be through connected for local, national and international calls. (Standard mobile call charges may apply for calls from mobile phones.)
© IDEAS [71718] Last Full Review: 26Jul23